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Networking Portfolio

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HVS Hotel Management provides hotel management, asset management, oversight management, consulting services and special services, including: receivership services, expert witness, marketing plans and coordination of redecorating and refurbishing. HVS needed a partner to manage not only their internal systems but provide support and services to managed properties throughout the United States. Since June 2006 JDB has provided systems support services to the HVS offices in Tiverton, RI and at their managed properties across the US. Some accomplishments include:

  • Relocation and upgrade of HVS' Windows Small Business Server from a Minneapolis co-location facility to a co-location facility in Seattle, and then back to Minneapolis when the customer’s needs changed.
  • Facilitation and oversight of on-site and remote support of properties in Boynton Beach, FL, Owatonna, MN, Minneapolis, MN, Wilder, KY, Erie, PA, Macon, GA, Palm Springs, CA and Mattesson, IL.
  • Played a key role in the upgrade to the Opera PMS at the Ramada Mall of America, Minneapolis, MN.



Since in 2000, J. F. Kruse Jewelers has been committed to offering St. Cloud and Central Minnesota an unparalleled, positive jewelry and diamond buying experience. J. F. Kruse Jewelers specializes in designer engagement rings and distinct, custom-made jewelry designs. 
 
In March 2009 J. F. Kruse recognized that their existing systems were fast becoming unable to support its business needs. JDB was asked to perform a network audit and to provide recommendations to update and modernize the environment. JDB implemented an updated, modern environment based on Windows Small Business Server 2008 and continues to provide support to J. F. Kruse on an ongoing basis. Some accomplishments include: 

  • Design, specification, and installation of a completely new, company-wide system including new workstations, server, networking infrastructure and firewall.
  • Implementation of a new backup system to secure J. F. Kruse's vital data and provide off-site storage in the event of a physical disaster at the office.
  • Migration of existing POP-based mail into Microsoft Exchange utilizing distribution lists, public folders, and other useful features. 

In Our Customer’s Words: 
"We can’t say enough about our experience with JDB! After dealing with several different IT firms that failed to deliver on their promises, JDB was a breath of fresh air. They were professional, courteous, and explained things in a way we could understand. Our system was set up quickly and efficiently without any disruption to our day-to-day operations. JDB was quick to respond when our system had an issue and helped us fix it in a timely and professional manner. Most of all, we can trust them with our business. The service is always attentive, enthusiastic, and personable. The staff is the best top to bottom; they make it personal and deliver the service to stand behind their promise. Dealing with JDB is always a great experience!” - Melissa Kruse Kelley, General Manager




In the summer of 2005, two well-established Minnesota Hunter Douglas fabricators, Warren Shade and Steven fabrics merged, making a new company; Warren Steven Window Fashions. Warren Steven Window Fashions is a full-line fabricator of Hunter Douglas window treatments; as well as home to a drapery workroom that provides the highest quality products in the area. Warren Steven Window Fashions services the finest retailers in the upper Midwest with a dedication to quality and service that is backed by over 90 years of tradition. 
 
JDB's history with Warren Steven goes back to 1999 when we provided network consulting and support to Steven Fabrics. We continue our relationship to this day with the new Warren Steven. Some accomplishments include:

  • Network design, planning, and installation and management of all IT-related aspects of the move to Warren Steven's new facility in Minneapolis, MN.
  • Installation of a Windows Terminal Server for the Customer Service department and all shop floor computer locations.
  • Design and implementation of a full Wi-Fi network for all shop floor this clients and printers.



Since 1964 Featherlite Exhibits has been a trade show industry leader for designing and producing high quality trade show displays. Widely known for its unparalleled customer service, uncompromising attention to detail and unmatched quality, Featherlite Exhibits has made a name for itself with over 40 years of experience in the tradeshow industry. 
 
Featherlite needed to engage a partner to provide day-to-day support for all its internal computer systems. JDB was chosen and since October 2002 has since been Featherlite's sole source of IT support, planning, and consultation. Some accomplishments include:

  • Installation of a Windows Terminal Server system to allow remote offices and home-based sales personnel easy and complete access to company computing resources.
  • Implementation of spam/SMTP filtering software that reduced incoming spam by a documented 80-90%.
  • Installation of firewall equipment that allowed the use of three different internet circuits to provide dedicated terminal server, FTP, and general office internet access.